Customer Quotes

New Hampshire state government is a big customer for prescription drug companies. Just as businesses do, we should take advantage of the bargaining power we have as a big customer.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

When a customer enters my store, forget me. He is king.

At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.

In 2000, when my partner Ben Horowitz was CEO of the first cloud computing company, Loudcloud, the cost of a customer running a basic Internet application was approximately $150,000 a month.

One should always try to do the best you possibly can. I'm not in a race to the finish line - I won't put anything out until it's completely ready. You want to keep it special and unique for the customer.

Our business is about technology, yes. But it's also about operations and customer relationships.

One, we committed to put about 650 people in the field to focus totally on customer satisfaction.

The Winter Kate-House of Harlow 1960 customer is a multi-tasker, therefore it's important that they are able to put together an outfit with ease and elegance. Pieces that are easy to mix within their own wardrobe. Easy dressing while maintaining a well put together look.

The well-satisfied customer will bring the repeat sale that counts.

There's a battle between what the cook thinks is high art and what the customer just wants to eat.

As far as the customer is concerned, the interface is the product.

No one bill will cure the problem of spam. It will take a combined effort of legislation, litigation, enforcement, customer education, and technology solutions.

You want to make sure this particular car is going to please the customer and then you're going to be rewarded with something that is going to please the shareholder.

Pager companies are very much looking to provide new services to help them regain some of their customer base.

Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.

I did everything in my power to give my brokers brand identity and clout in the market. I saw my job as parent to build them up and if I took care of them, then they would take care of their customer.

What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

The purpose of a business is to create a customer.

I've been a customer of the top venture capital firms, so I know exactly what they do and don't do.

Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.

Great entrepreneurs are often great listeners and they can spot patterns and pick up on small details in customer stories.

A satisfied customer is the best business strategy of all.

What the fashion system says and what the fashion customer says are really two different things.

Sam Walton's values are: treat the customer right, take care of your people, be honest in your dealings, pass savings along to the customer, keep things simple, think small, control costs and continuously improve operations.

Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.

I don't like to dictate the style to the customer, I believe people give something their own trend.

Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?