Quotes By Tom Peters

Communication is everyone's panacea for everything.

If a window of opportunity appears, don't pull down the shade.

As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.

All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

The simple act of paying positive attention to people has a great deal to do with productivity.

For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.

Design is so critical it should be on the agenda of every meeting in every single department.

Celebrate what you want to see more of.

The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.

I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!